We are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or use our services.
Information We Collect:
- Phone Call Information: We collect details of phone calls made by customers, including the caller’s phone number, the date and time of the call, and the nature of the inquiry or service request.
How We Use Your Information:
- Service Delivery: We use the phone call information to schedule repair appointments, communicate with customers regarding service updates, and address inquiries or concerns.
Data Security:
We implement appropriate security measures to protect the phone call information collected. This includes storing the information in a password-protected Excel sheet, accessible only to authorized personnel. We restrict access to this sheet to ensure that only individuals with a legitimate need can view or modify the data.
Data Retention:
We retain phone call information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Third-Party Services:
We do not share phone call information with any third-party services. The data collected is used solely for internal purposes related to service delivery and customer support.
Your Rights:
As the caller, you have the right to request access to your phone call information, as well as the right to request corrections or deletions of inaccuracies. You may also opt-out of further communications or request the deletion of your phone call information from our records.
Changes to This Privacy Policy:
We reserve the right to update or change this Privacy Policy at any time. Any changes will be communicated to customers through our website or other appropriate channels.
Contact Us:
If you have any questions or concerns about our Privacy Policy or how we handle your phone call information, please contact us at na.saudi786@gmail.com
This Privacy Policy was last updated on May, 2024.